Join the Bluebox team

Your role at Dynatrace

At Dynatrace, the leading AI-powered observability platform, we are transforming automated IT, cloud, and AI operations into fully autonomous systems. By complementing Dynatrace AI with Agentic AI, we are building a next-generation platform where specialized autonomous agents (including SRE, development, and instrumentation) investigate, develop, and ensure system health with minimal manual effort, all safely managed by a shared orchestration engine.

We are seeking a Principal Product Manager to define and execute the strategy for this agentic observability offering. You will work cross-functionally to translate cutting-edge AI into scalable, production-grade solutions, fostering adoption and ensuring our innovations deliver real value to enterprise customers and developers.

Your role at Dynatrace

• Champion and guide the product vision, strategy, and roadmap for our agentic observability platform, with hyperscale, reliability, and trust in mind.
• Define what our agents do and where the limits are: which work they handle autonomously, what stays human-in-the-loop, and how we expand autonomy as trust grows.
• Treat trust and safety as first-class product concerns — clear execution traces, audit logs, guardrails, approval flows, and visible error states, so users always understand what an agent did and why.
• Define quality and evaluation requirements for agent behavior, including success criteria, evaluation datasets, regression testing, and production monitoring of agent decisions.
• Lead go-to-market strategy, pricing, and positioning for our agentic observability offerings.
• Define the near-term and long-term product strategy together with your leadership team and product managers, and balance investment across product, maintenance, and innovation.
• Align the priorities and workstreams of your area with the core platform and with teams outside it.
• Establish clear communication channels and decision-making paths, and keep decisions transparent for a growing organization.
• Act as the main contact for other capabilities and leadership teams.
• Partner with key stakeholders to gather feedback and identify pain points and opportunities for additional customer and business value.
• Stay ahead of industry trends in agentic AI, LLMs, and multi-agent systems to inform product strategy.
• Mentor and grow a diverse, interdisciplinary team of product and AI professionals.
• Collaborate with a cross-functional team of product managers, engineers, and AI specialists who build the autonomous agents and the orchestration engine they run on.

What will help you succeed

• 7+ years or equivalent demonstrated expertise of technical product management experience in AI, ML, or a related field in a B2B environment, with a track record of setting product strategy and executing it based on research, data, and industry trends.
• Experience with AI/ML or agentic AI products, ideally shipped to production, and a real understanding of how LLM-based systems behave, fail, and are evaluated.
• Familiarity with observability, SRE, DevOps, or cloud infrastructure — you understand incidents, on-call, root-cause analysis, and what production reliability demands. Direct observability experience is a strong plus.
• A clear sense of how to build trust into an autonomous product, treating safety, guardrails, auditability, and graceful failure as things you design for rather than afterthoughts.
• Proven success collaborating with multidisciplinary teams of product managers, engineers, designers, and other business stakeholders.
• Leadership experience as either a domain lead or a people manager.
• The ability to present to executive leadership, customers, and non-R&D teams, and to tailor key messages to each audience.
• The ability to motivate technical people such as developers, architects, and product managers.
• An entrepreneurial mindset, with the ability to translate product strategy into business impact.
• The ability to think big while breaking work into smaller components and building high-level roadmaps from them.
• A clear sense of ownership and accountability, strong communication skills, and a proactive, collaborative approach.
• Willingness to travel (< 15%).

Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.
• For this position we offer exclusive relocation support to our R&D Headquarters in Linz, ranked among the top seven most sustainable cities in the world, where cutting-edge innovation intersects with an exceptional quality of life and affordable living costs! Click this link to find out more.

Compensation and Rewards

In our commitment to pay transparency and equity, the base salary range for this position is € 109,000 to € 136,000 gross per year based on full-time employment. If your capabilities align with a more senior level, we still strongly encourage you to apply.

Equal Employment Opportunity

Dynatrace provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected characteristic. We actively foster an inclusive workplace that celebrates differences and promotes accessibility, collaboration, and growth for all.

Your role at Dynatrace

This role has one job: make sure Bluebox actually runs inside Dynatrace. Not the product — the business. Systems, data, reporting, and the coordination it takes to keep a highly agile operation running on enterprise-grade rails.

Within the Bluebox team, you will be the accountable partner to the Dynatrace Business Systems team. You'll oversee the reporting and analytics that the team uses to run the business every week. Further, you'll manage the end-to-end data flow across every system Bluebox touches, making sure it's clean, consistent, and useful. This is deliberately not a generalist role. It's narrow, technical, and high-leverage.

1. Business Systems Alignment

• Serve within the Bluebox team as the accountable partner to the Dynatrace Business Systems team.

• Represent Bluebox in all decisions affecting Business Systems and where close collaboration/integrations are needed - coordinate roadmaps.

• Translate Bluebox's product-led-growth (PLG) motion into concrete system requirements: subscription models, self-serve conversion flows, usage-based pricing signals, marketplace transactions.

• Partner with the Dynatrace Legal, Compliance, and Security teams to make sure Bluebox's contract, privacy, and data-handling posture is airtight while still allowing agile execution.

2. Data, Reporting & Analytics Operations
Direct the operational data, metrics, and reporting fabric of Bluebox, produced reliably from available sources of Bluebox and Dynatrace.

• Define, instrument, and govern the KPI stack to run Bluebox.

• Build and maintain weekly, monthly, and quarterly business review packs. Reliable, on time, and traceable back to source data.

• Ensure operational data flows from product telemetry, CRM, billing, and support into a single source of truth for the business; no more offline spreadsheets to reconcile.

3. Cross-Team Alignment & Data Flow Ownership
Guide the end-to-end Bluebox data flow across every system it touches.

• Map, document, and continuously improve the Bluebox data model.

• Serve as the translator between Bluebox's speed and the Dynatrace enterprise machinery; coordinating across the Bluebox team and Dynatrace Business Systems and Legal.

• Be the person who knows how a Bluebox customer moves through the whole system, end to end, and who fixes it when it breaks.

What will help you succeed

Required experience

• 5–8 years or equivalent demonstrated expertise in Business Operations, Revenue Operations, Strategy & Operations, or Business Systems roles at a SaaS or enterprise software company.

• Hands-on experience with modern data tools.

• Deep familiarity with core GTM systems: Salesforce or equivalent CRM, marketing automation, product analytics.

• Strong program management and cross-functional coordination skills.

What makes you stand out

• Prior experience bridging a fast-moving product line with corporate enterprise systems. Internal ventures, spin-outs, post-M&A integration, or a startup-scaled-up-and-was-acquired scenario.

• Direct experience with a product-led-growth (PLG) motion. You know why activation, self-serve conversion, and marketplace transactability are hard, and you've operated them at scale.

• Fluency in modern data engineering fundamentals. You don't need to be a data engineer, but you should be able to talk and understand the basics of modern data management.

• Familiarity with AI / developer tools / observability categories.

• Comfort with ambiguity and a strong proactive approach. Startups inside enterprises reward the people who ship a v1 and iterate, not the people who wait for the perfect brief.

Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.
• For this position we offer exclusive relocation support to our R&D Headquarters in Linz, ranked among the top seven most sustainable cities in the world, where cutting-edge innovation intersects with an exceptional quality of life and affordable living costs! Click this link to find out more.

Compensation and Rewards

In our commitment to pay transparency and equity, the base salary range for this position is € 132,000 to € 165,000 gross per year based on full-time employment. If your capabilities align with a more senior level, we still strongly encourage you to apply.

Equal Employment Opportunity

Dynatrace provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected characteristic. We actively foster an inclusive workplace that celebrates differences and promotes accessibility, collaboration, and growth for all.

Your role at Dynatrace

In a world where AI writes the code, the ultimate engineering challenge is actually a design challenge. Enter Bluebox by Dynatrace.

Bluebox is a brand-new product designed to give AI coding agents runtime debugging superpowers — helping developers safely run, track, and ship AI-generated code.

As our Senior Product Design Engineer (m/f/x), your focus is to design and create the interface for this new era of human-AI collaboration. You won’t just be designing static dashboards. Instead, you will take highly complex, backend concepts — like agent-to-agent interactions, deep telemetry-based investigations, and agentic workflows — and translate them into clean, intuitive, and highly functional developer journeys. Partnering closely with our cross-functional team, you will guide how developers monitor and collaborate with AI, making great user experience our ultimate competitive advantage.

In This Role, You Will

• Design end-to-end user experiences, prototype them and help bring them to production
• Work closely with product managers to understand requirements, foster user empathy, and ensure designs address customer pain points.
• Partner with engineers to ensure your designs are both technically feasible and user-friendly, leveraging technical knowledge to advance seamless workflows
• Conduct user research and testing to deeply understand customer pain points and validate your designs

What will help you succeed

• At least 6 years of experience designing complex digital software products or highly technical B2B/SaaS systems.
• Ability to build functional, interactive design solutions in code, using AI-assisted coding tools
• Experience designing for developer-focused products, such as monitoring, debugging, or observability tools is a strong plus
• Familiarity with developer workflows (e.g. version control, basic command-line use, how engineers structure and ship work)
• Ability to ask critical questions and collaborate with product managers to align designs with user needs and business goals
• Strong communication skills to mentor teams and advance collaborative processes across cross-functional partners.
• A passion for solving complex problems and designing for highly technical users

When applying, please provide a link to an online portfolio showing only 1 or 2 complex projects aligned with Dynatrace's products. Showcase the outcomes and explore the challenges or business needs addressed. Describe your role and responsibilities in those projects, emphasizing the strategies and processes used to develop solutions and navigate complexities. We're interested in your experience with digital software products and systems at the enterprise level, including B2B, SaaS, and desktop software projects. Avoid including mobile or B2C project examples.

Please kindly apply with both your resume and portfolio in English.

Why you will love being a Dynatracer

• Dynatrace is a leader in unified observability and security.
• We provide a culture of excellence with competitive compensation packages designed to recognize and reward performance.
• Our employees work with the largest cloud providers, including AWS, Microsoft, and Google Cloud, and other leading partners worldwide to create strategic alliances.
• You'll get to work at the forefront of innovation with Dynatrace Intelligence—the industry's first agentic operations system. Bringing together deterministic and agentic AI, it helps teams understand what's happening, why it matters, and what to do next— automatically.
• Over 50% of the Fortune 100 companies are current customers of Dynatrace.
• For this position we offer exclusive relocation support to our R&D Headquarters in Linz, ranked among the top seven most sustainable cities in the world, where cutting-edge innovation intersects with an exceptional quality of life and affordable living costs! Click this link to find out more.

Compensation and Rewards

We offer attractive compensation packages and stock purchase options with numerous benefits and advantages.

Due to legal reasons, we are obliged to list a salary range for this position, which is € 61,000 up to € 76,000 gross per year based on full-time employment (38.5 h/week). We’ve listed the salary range for transparency, but if your experience and skills bring unique value, we’d still love to hear from you - please apply even if you’re outside the range.

Equal Employment Opportunity

Dynatrace provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected characteristic. We actively foster an inclusive workplace that celebrates differences and promotes accessibility, collaboration, and growth for all.

We put AI first

Join our AI-first team, where we're building a next-generation platform that runs AI agents to do real engineering work. Our systems reason, use tools, and act on production environments safely and at scale, making complex workflows trustworthy and reliable. We are seeking professionals passionate about building exceptional user experiences and eager to collaborate with an international team of experts to shape how people interact with autonomous agents in a globally leading product.

This position is for the bluebox.ai team! You can already try the it for free, test it out and join the team building it.

Possible locations: Linz, Klagenfurt, Vienna, Graz, Gdansk

Your role at Dynatrace

We are looking for a practical, rigorous software engineer who is enthusiastic about turning LLM reasoning into safe, reliable, and tool-using agentic behaviors in production environments. You should be a builder at heart who enjoys engineering robust agent frameworks and evaluation pipelines rather than focusing purely on prompt design.

Your role:

• Design, build, and maintain our core Python agent layer, including LLM routing, tool-calling infrastructure, and structured-output retry logic that ensures dependability in production.
• Design robust guardrails, input and output validation, and prompt-injection defences to mitigate hallucinations and prevent agents from deviating from their tasks.
• Define and implement the datasets, metrics, and automated evaluation strategies necessary to measure and prove agent quality objectively across model updates and prompt modifications.
• Drive high-level architectural decisions for our AI systems and actively participate in team code reviews, unit testing, and debugging efforts.

What will help you succeed

To be successful in this role, you bring deep software development experience combined with a highly analytical and scientific approach to measuring AI system quality. We seek individuals who pair strong Go and Python foundations with hands-on, production-proven experience in orchestrating LLM APIs and agent loops.

• Multiple years of professional, hands-on software engineering experience with deep expertise in Go and Python.
• Direct experience building LLM-powered systems and agent loops, utilizing modern orchestration frameworks (like LangGraph), tool-calling, and structured-output APIs.
• Demonstrated ability to measure, evaluate, and prove agentic system quality through quantitative datasets and evaluation metrics rather than qualitative impressions.
• Strong software engineering fundamentals, including continuous testing, production debugging, and full-service ownership.
• Degree in Software Engineering or equivalent practical experience in software development.
• Highly developed analytical, problem-solving, and collaborative skills to work effectively within an international engineering team.

Why you will love being a Dynatracer

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
• For this position we offer exclusive relocation support to our R&D Headquarters in Linz, ranked among the top seven most sustainable cities in the world, where cutting-edge innovation intersects with an exceptional quality of life and affordable living costs! Click this link to find out more.

Compensation and Rewards

Due to legal reasons, we are obliged to list a salary range for this position, which is € 61,000 up to € 76,000 gross per year based on full-time employment (38.5 h/week). We’ve listed the salary range for transparency, but if your experience and skills bring unique value, we’d still love to hear from you—please apply even if you’re outside the range.

Equal Employment Opportunity

Dynatrace provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected characteristic. We actively foster an inclusive workplace that celebrates differences and promotes accessibility, collaboration, and growth for all.

We put AI first

Join our AI-first team, where we're building a next-generation platform that runs AI agents to do real engineering work. Our systems reason, use tools, and act on production environments safely and at scale, making complex workflows trustworthy and reliable. We are seeking professionals passionate about building exceptional user experiences and eager to collaborate with an international team of experts to shape how people interact with autonomous agents in a globally leading product.

This position is for the bluebox.ai team! You can already try the it for free, test it out and join the team building it.

Possible locations: Linz, Klagenfurt, Vienna, Graz, Gdansk

Your role at Dynatrace

Our next-generation AI-first team needs an engineering champion who can build ironclad security boundaries and maintain high-performance multi-tenant services. You will join our collaborative squad in Go development, driving critical decisions on session handling, credentials, and data isolation.

Your role:

• Design, develop, and maintain high-performance, Go-based backend services for our multi-tenant AI agent platform.
• Own how the platform handles identity and access, including authentication, session/token lifecycle, and the secure granting of scoped credentials to do exactly one job and no more.
• Enforce multi-tenant isolation at the data layer, keeping trust boundaries airtight so the right process holds the right credentials and nothing more.
• Harden our platform against standard web vulnerabilities and AI-specific threats like prompt injection.
• Flex into general backend feature development, database modifications, and infrastructure work as the team's needs evolve.
• Drive key architectural decisions for your domain and participate actively in code reviews, automated testing, and active debugging.

What will help you succeed

The ideal candidate is excited to make our AI platform secure and trustworthy by design. We value candidates who couple strong technical foundations in Go with an analytical, problem-solving mindset and an innovative spirit.

• Multiple years of hands-on experience in Python and/or Go.
• Production experience with authentication and access control (including OAuth2, OIDC, token and session handling) coupled with a genuine application-security mindset.
• Experience with building AI agents in production environments.
• Experience in Fronted: Typescript and react.
• Solid experience with relational databases and secure, multi-tenant data isolation.
• A working understanding of AI agents, LLMs, and their specific security limits and behaviours.
• Degree in Software Engineering or equivalent practical experience in software development.
• Strong analytical and problem-solving abilities, combined with a collaborative, proactive approach.

Why you will love being a Dynatracer

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
• For this position we offer exclusive relocation support to our R&D Headquarters in Linz, ranked among the top seven most sustainable cities in the world, where cutting-edge innovation intersects with an exceptional quality of life and affordable living costs! Click this link to find out more.

Compensation and Rewards

Due to legal reasons, we are obliged to list a salary range for this position, which is € 61,000 up to € 76,000 gross per year based on full-time employment (38.5 h/week). We’ve listed the salary range for transparency, but if your experience and skills bring unique value, we’d still love to hear from you—please apply even if you’re outside the range.

Equal Employment Opportunity

Dynatrace provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected characteristic. We actively foster an inclusive workplace that celebrates differences and promotes accessibility, collaboration, and growth for all.

We put AI first

Join our AI-first team, where we're building a next-generation platform that runs AI agents to do real engineering work. Our systems reason, use tools, and act on production environments safely and at scale, making complex workflows trustworthy and reliable. We are seeking professionals passionate about building exceptional user experiences and eager to collaborate with an international team of experts to shape how people interact with autonomous agents in a globally leading product.

This position is for the bluebox.ai team! You can already try the it for free, test it out and join the team building it.

Possible locations: Linz, Klagenfurt, Vienna, Graz, Gdansk

Your role at Dynatrace

We are seeking an innovative, full-stack developer with a strong frontend focus who is excited to build intuitive interfaces for complex AI agent systems. The ideal candidate thrives in an agile, technical-excellence-focused environment and brings a practical, working understanding of how AI agents behave and where they fail.

• Design, build, and maintain the React and TypeScript interfaces where AI agents' reasoning and results stream to users in real time, while engineering robust streaming UI states across in-flight, completed, stuck, and failed states.
• Make agent behaviour legible and trustworthy by clearly surfacing progress, uncertainty, partial answers, and failure states to our users.
• Own frontend quality through typed API clients, end-to-end and visual-regression testing, and a consistent design system.
• Flex into API and backend development using Go and Python to ensure features ship seamlessly end-to-end, rather than just reaching the edge of the frontend.
• Drive architectural decisions for the experience layer, participate actively in code reviews, testing, and debugging, and take full ownership of your features using Dynatrace to monitor and optimize your applications.

What will help you succeed

We are looking for a highly skilled software development professional who combines seasoned frontend expertise with a proactive, collaborative mindset. The ideal candidate is comfortable working across the entire stack and brings a strong curiosity about AI technologies and real-time data streaming.

• Multiple years of hands-on experience building production web applications with React and TypeScript.
• Experience with building AI agents in productive environments.
• Real-world experience with real-time or streaming data in the browser (such as Server-Sent Events or WebSockets) and the state management around it.
• A working understanding of AI agents, large language models (LLMs), and their performance limitations.
• A genuine willingness to work across the stack, being strong on the frontend and comfortable in backend and API code.
• Degree in Software Engineering or equivalent practical experience in software development.
• Strong analytical and problem-solving abilities, combined with a highly collaborative and proactive team approach.

Why you will love being a Dynatracer

• A one-product software company creating real value for the largest enterprises and millions of end customers globally, striving for a world where software works perfectly.
• Working with the latest technologies and at the forefront of innovation in tech on scale; but also, in other areas like marketing, design, or research.
• A team that thinks outside the box, welcomes unconventional ideas, and pushes boundaries.
• An environment that fosters innovation, enables creative collaboration, and allows you to grow.
• A globally unique and tailor-made career development program recognizing your potential, promoting your strengths, and supporting you in achieving your career goals.
• A truly international mindset that is being shaped by the diverse personalities, expertise, and backgrounds of our global team.
• For this position we offer exclusive relocation support to our R&D Headquarters in Linz, ranked among the top seven most sustainable cities in the world, where cutting-edge innovation intersects with an exceptional quality of life and affordable living costs! Click this link to find out more.

Compensation and Rewards

Due to legal reasons, we are obliged to list a salary range for this position, which is € 61,000 up to € 76,000 gross per year based on full-time employment (38.5 h/week). We’ve listed the salary range for transparency, but if your experience and skills bring unique value, we’d still love to hear from you—please apply even if you’re outside the range.

Equal Employment Opportunity

Dynatrace provides equal employment opportunities to all employees and applicants without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status, or any other protected characteristic. We actively foster an inclusive workplace that celebrates differences and promotes accessibility, collaboration, and growth for all.